MyGenMobile App

Dish Wireless L.L.C.

4.4

1424 reviews

100,000+

Downloads

Available for your device

Family Library supported

About this app

Manage your wireless service with ease using the MyGenMobile App. Check your data, make payments, update your plan, and add extras in just a few taps. Gen Mobile offers affordable plans for every budget, including free unlimited international calling to 100+ destinations on plans $10 and up. Gen Mobile also provides free or discounted wireless service through the federal Lifeline benefit, keeping eligible households connected to what matters. You can save up to $30 on your wireless bill with Lifeline if you qualify! Get the most out of your Gen Mobile service with the MyGenMobile App.

Updated

1787674753000

Ratings & reviews

4.4

1,424 reviews

2,443

364

Jacqueline Kennedy

Aug 23, 2026v2.1.6

great service great signal

Developer response

Aug 24, 2026

Hi Jacqueline, we appreciate your feedback and are glad you're having a great experience with Gen Mobile. Thanks for being with us! Best, Gen Mobile Care

0 people found this helpful

Marion Thomas

Aug 22, 2026v2.1.6

it was just a little confused

Developer response

Aug 24, 2026

Hi Marion, we appreciate your review and want to make sure the app is easy to use. If you are having trouble finding something or running into issues, please give us a call at 1-833-528-1380 or chat with a live agent at genmobile.com, so we can help. Best, Gen Mobile Care

0 people found this helpful

Demond Martin

Aug 22, 2026v2.1.6

great app

Developer response

Aug 24, 2026

Thank you for sharing your feedback, Demond! We’re glad the app is working well for you. If you ever need assistance, feel free to reach out to us anytime. Best, Gen Mobile Care

0 people found this helpful

Stan Watson

Aug 22, 2026v2.1.6

I love the plan on my phone

Developer response

Aug 24, 2026

Hi Stan, thank you for sharing your feedback! We’re so glad you like your plan. If you ever need help or have questions about the app or your service, we are always here for you. Best, Gen Mobile Care

0 people found this helpful

K Carper

Aug 22, 2026v2.1.6

I've had a great experience using this app

Developer response

Aug 24, 2026

Thank you for the great review, K! We’re happy to hear you're enjoying the app. Feel free to reach out to us anytime if you ever need help. Best, Gen Mobile Care

0 people found this helpful

Patrick Hancock

Aug 21, 2026v2.1.6

its great, the app is very knowledgeable on whT u need or could want... customer sercice is great!!±

Developer response

Aug 21, 2026

Hi Patrick, we truly appreciate your positive review. It warms our hearts to hear that you are enjoying our services. Please remember, if you ever need assistance, we are here for you and encourage you to reach out anytime.

0 people found this helpful

Elliott D. Johnson

Aug 20, 2026v2.1.6

I love it.

Developer response

Aug 20, 2026

Hi Elliott, Thanks for the love! We’re so glad you’re enjoying the service and app. If you ever need help with your account or have any questions, we're always here for you! Best, Gen Mobile Care

0 people found this helpful

Dianea “Dee” Wimberly

Aug 20, 2026v2.1.6

You're app sux! I already downloaded it & I'm trying to access it & it keeps telling me to download the app. I can't see what details my account are, min/data used, NOTHING! Fix your app & then work on what FREE really is!

Developer response

Aug 20, 2026

Hi Dianea, We are sorry to hear you are having trouble accessing the app. Please try closing and reopening the app or reinstalling the latest version. If you still cannot log in to view your account details, please give us a call at 1-833-528-1380 or chat with us at genmobile.com, so we can look into this for you. Best, Gen Mobile Care

0 people found this helpful

Karma Turner

Aug 19, 2026v2.1.6

it says you can edit your information on here but it doesn't have a keyboard that pops up so you can edit your information.

Developer response

Aug 20, 2026

Hi Karma, We're sorry you're having trouble with the app. Try uninstalling and reinstalling the app to troubleshoot. If that doesn't work, please give us a call or chat with us, so we can help update your account info. Best, Gen Mobile Care

0 people found this helpful

John Ash

Aug 19, 2026v2.1.6

no memory also very slow if get on phone wen looking internnet .white box comesnot responding says wait/close app

Developer response

Aug 19, 2026

Hi John, we understand how frustrating it is to deal with slow performance and app crashes. Try restarting your device or clearing the app cache, as this can often clear up memory issues. If you still need help, please give us a call at 1-833-528-1380 or chat with a live agent at genmobile.com, so we can help you troubleshoot.

0 people found this helpful