7865 reviews
Downloads
The Shell App is designed to help you make the most of your stop! Shell® Fuel Rewards® Program •Join the Shell® Fuel Rewards® Program to save at the pump. See full Terms & Conditions for details. •Earn additional fuel savings by using mobile payment in the Shell App. •The more you fill, the more you save. Platinum Status members save 10c/gallon. • View and manage your rewards in the Shell® Fuel Rewards® Hub, and easily link your loyalty accounts for added savings. •Browse Fuel, In-store, Dining, Grocer, and Participating brand offers – all in one app. •As a new Shell® Fuel Rewards® Member, you'll save 10c/gal on your 1st fill, 20c/gal on your 2nd fill, and 30c/gal on your 3rd fill. •As a Shell® Fuel Rewards® Member, stack your loyalty savings with 4% back when you fill up or charge at Shell using the new Shell Performance Elite Credit Card. Fast, secure mobile payment •Easy, convenient payment from your phone—no need to swipe a credit card or enter your Fuel Rewards Alt ID. •Use mobile payment with your Shell branded credit card, Mobile Checking, Google Pay, Samsung Pay or directly add your credit/debit card: Visa, Mastercard, American Express or Discover. •Add or buy Shell eGift cards directly in the App. •View your receipts, rewards, and offers all in one place. Find a Shell station •Quickly locate nearby Shell stations, view fuel pricing and activate in-store offers, and see which ones accept mobile payment. Charge your EV with Shell Recharge •Access 115,000+ charging points in the Shell Recharge roaming network across the U.S. •Find chargers, check availability, start/stop charging, and pay—all in the App. This app is intended for use by individuals aged 18 and older in the United States. Equilon Enterprises LLC doing business as Shell Oil Products US, LLC (“SOPUS”) is the data controller and determines how your personal information is collected and used in this app. Shell Information Technology International B.V. is the Developer of the app and publishes it on behalf of SOPUS.
Updated
1787199248000
Category
Parenting
Downloads
1,000,000+
Current Version
9.7.0
Requires
Android 8.0 and up
Content Rating
Rated for 3+
7,865 reviews
none of the stations in Pueblo Colorado honor the rewards
Developer response
Aug 27, 2026
Hi Chuck Rock, We understand you’ve had an unexpected experience. For further assistance, please visit our website at shell.us/help-and-support so we can help you with your concern. Thank you!
Surprisingly smooth experience so far
Me gusta she'll
Developer response
Aug 27, 2026
Hi Nelly Theilig, we appreciate your feedback and are delighted that your experience with the Shell App was positive! If you require assistance in the future, you may reach us through our help and support page, for US: https://www.shell.us/help-and-support.html and for Canada: https://support.shell.ca/hc/en-ca. Thank you for choosing Shell!
very confusing trying to get it installed and fill in the email which it said was already in use but I've had it for years.
Developer response
Aug 27, 2026
Hi Frank, We understand you’ve had an unexpected experience. For further assistance, please visit our website at shell.us/help-and-support so we can help you with your concern. Thank you!
Does not apply my reward!!! I ensured that I selected my discount, but it won't take. Unless app.
Developer response
Aug 27, 2026
Hi Jason Lama, We understand you’ve had an unexpected experience. For further assistance, please visit our website at shell.us/help-and-support so we can help you with your concern. Thank you!
The app itself is slow, and payment only works one-third of the time. The payment processing at the pump is super when paid with the app. Some clerks seem unaware of how it's supposed to work.
Developer response
Aug 26, 2026
Thank you for getting in touch with us. We are sorry to hear that you had an unpleasant experience with the application. Please provide us more information by calling our Customer Service team, Shell Canada: 800-661-1600.
it's a fake app I've tried multiple different phone numbers and emails the code they send doesn't work complete waste of my time
Developer response
Aug 27, 2026
Hi Christopher Escalera We understand you’ve had an unexpected experience. For further assistance, please visit our website at shell.us/help-and-support so we can help you with your concern. Thank you!
terribly slow and doesn't work for paying at the pump
Developer response
Aug 26, 2026
Thank you for getting in touch with us. We are sorry to hear that you had an unpleasant experience with the application. Please provide us more information by calling our Customer Service team, Shell Canada: 800-661-1600.
Never works!
Developer response
Aug 27, 2026
Hi Drew E, We understand you’ve had an unexpected experience. For further assistance, please visit our website at shell.us/help-and-support so we can help you with your concern. Thank you!
Still horrible! Spent over an hour on the phone with "support" have uninstalled and reinstalled this more times than is worth it and it still dosnt work. Horrible! I will load rewards points to app, it shows the rewards, and it works. When I go to use it the next day, it can't connect the account to the rewards available. Keep getting Sorry! We can't retrieve your Fuel Rewards info. Try again. I spent over an hour last week on line with Shell and still nothing works. App and rewards are usless!
Developer response
Aug 6, 2026
Hi Carole H, Thanks for reaching out! It's disappointing to hear that your rewards experience with the Shell app didn't meet your expectations. We want to make things right—please visit shell.us/help-and-support, and we'll be happy to assist you in improving your experience. Thank you!